What is the difference between Intranet, ERP and CRM? -


i'm in internship , have been given project develop application warehouse. googled solutions found systems intranet, erp , crm.

i don't know best solution , don't know difference between 3 solutions.

what best 1 use application , best system use?

p.s : can't use openerp system.

intranets internal company websites used share information between colleagues or serve specific internal business needs, such internal ticketing systems support teams, etc.

crm, or customer relationship management systems used storing , tracking information current , potential customers. integrated other systems, such sales systems, give single view of customer, i.e. show interaction customer may have made (telephone calls, meetings, previous sales etc). popular online crm used lot people @ moment salesforce.com, example.

it sounds need erp system, or enterprise resource planning, integrate whole bunch of different systems , bring in things manufacturing, sales, customer data, finance etc. but no small task , think intern struggle lot this.

that said, application need warehouse? how big warehouse, how many products talking about/sales turnover/how fast products move? have develop or have make recommendations? erp system implementation take lot of planning, lot of previous experience , lot of people implement, , costly!


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